How can we help you?
Please submit your request before 4 pm ET during normal business hours to hear back from us within 4 hours. If you submit your request after 4pm ET you should hear back from us within 4 hours on the next business day. If you do not receive a ticket confirmation during these hours, please email firstname.lastname@example.org.
Questions or requests pertaining to your PSX CRM.
- Why am I not receiving Alma calls for leads?
- My leads are not firing.
- Help with CRM forms
- Processing or Printing Documents
- Dispositioning Leads
- Help with my Dashboard
- Help with Customer contact record
- Email/SMS functionality
Having trouble with the inventory manager? Please let us assist.
- Need Help Uploading Images?
- Inventory not displaying correctly?
- Inventory not showing on the website correctly?
- All of my units are not showing
- How do I change pricing?
- DMS updating
Submit a website update,
correction, or addition.
- Need to add an event, banner, or new page to your website?
- Add additional SEO content to a website page?
- Correct information on the website?
- Add a new OEM?
- Add additional Google Analytics or html?
- General questions about the page design or presentation of information.
For all other general help questions, please tell us how we can help.
- Hired a new employee or someone left your dealership?
- Activate/Deactivate Online Training Courses.
- Add/Delete Access to PSX.
- Add/Remove Virtual #.
- Add/Remove Lead Routing.
- Reassign Leads to Someone Else.
- Need your PSX Password Reset?
- Does PSX Host your Emails?
- Add/Forward an Email Address.
- Help with Troubleshooting Emails.
- Other General Questions?
- Need to set-up a New Lead Source.
- Need assistance with Training.
- Questions re: ALMA Phase 1-3 Communications.
- PSX Technical Issues.