Deal Desking is integral to the sales process at any Powersports dealership.
While the benefits of an integrated solution like that of PSXDigital's CXMAi platform may seem quite obvious, it’s important to note that these benefits extend across the dealership, providing a seamless experience and allowing the departments to work together as a whole. Much like a well-oiled machine! This results in a better experience for everyone from start to finish.
Here are just a few of the most significant benefits to keep in mind when you’re looking to upgrade and considering new Powersports desking tools.
You might be familiar with the physical back-and-forth that can take up a lot of time during the sales negotiation and transaction in Powersports deal desking. Even with modern computers and technology, sales and finance teams will often find themselves repeatedly going between offices to finalize details, check on offers, and make sure that everyone is on the same page.
Not only does this take time, but it also looks kind of chaotic from the customer’s perspective. With cutting-edge Desking tools, everything will be in the computer database, and anyone can access the information in seconds.
TRANSPARENCY ACROSS DEPARTMENTS
Again, it’s about keeping everyone on the same page, which is a huge part of any professional image. At the dealership, when you keep the information consistent through all departments, this will make a significant impact on your sales and transaction deal desking processes.
There's no more confusion or risking the sales team missing information that was offered by the finance department, or vice versa. You no longer have to check with everyone to make sure the information is accurate because it will all be in the system for everyone to see.
REDUCE TRANSACTION TIMES
When you have transparency in all the departments, you will be able to speed things up through every stage of the transaction. This isn’t to say that you want to rush customers out of the dealership, but today’s consumer is looking to get what they want and get out the door. You can set up a transaction that goes at their pace, and count on the streamlined information to make everything go much more smoothly. That may mean that instead of spending half the day at the dealership, customers now only need a couple of hours of their time.
Powersports is not about necessity. That's why you have to make sure that people want to keep coming back. There are plenty of dealers out there, and it’s essential to keep your customers coming back to you.
Buying a new jet ski, motorcycle or other Powersports vehicle is supposed to be a fun experience! When you use proper Deal Desking tools to take the hassle out of it, it can get back to that. Satisfied customers mean more repeat business and the potential for adding more items to a single transaction because your sales team is making it so effortless.
Find out more! Request your personalized demo below.