10 Great Reasons To Ride Motorcycles

Riding a motorcycle is more than just a means to beat traffic There will always be those who just don’t get motorcycles, their arguments always centering around the danger factor or getting wet when it rains. But, to those who ride, it is not only means of transport, it is so much more than simply…

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Stop Chasing Leads and Salespeople

Dealers can’t expect their sales manager to spend their entire day running behind their salespeople and following up on every single lead and interaction. That’s not a sales manager’s job, even though we sometimes think it is. One issue is that dealers need to capture all the prospects and leads possible, which may include making…

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CRMs Are More Than Just Knowing How to Use a Computer

customer retention rate

Posted December 2nd, 2022 by Arnold Tijerina Many people were initially put into the role of overseeing technology or Internet sales, or the CRM, because they knew how to use a computer. Back in the day, that was more than enough to qualify someone for this role. Unfortunately, that’s no longer good enough. Everyone on…

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The Evolution of the CRM

Posted November 28th, 2022 by Arnold Tijerina Look at the dynamics of early-generation CRM platforms. They did solve problems and provide a variety of solutions, but there is a lack of accommodation for where we are today. How many CRMs have you seen in just the past five years that have been influenced by innovation,…

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The Value of the Modern CRM and Its Role in the Future

Posted November 21st, by Arnold Tijerina Powersports and automotive dealers have been facing a lot of different issues in the past few years, including many that we’ve covered in previous podcasts, blogs, and other content. The interruptions, bumps in the market, constant changes, and unexpected turns—all of these things add up and they are exposing…

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Dealerships Know What Good Business Looks Like

Posted November 14th, 2022 by Arnold Tijerina No matter the circumstances, if you’re a quality dealership or manager, you know what the process should be. You know what good business looks like. To put it another way, if you don’t inspect what you expect, then you will get what you are willing to tolerate. Essentially,…

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Providing a Great Customer Experience

In this blog, we’ll discuss the automotive world. Specifically, we’ll discuss CarMax and Carvana and how their business models deliver the ultimate customer experience in every single way. It’s time to take a note from brands like these to stop focusing on where to find new deals and start looking around your store and your…

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The Impact on the Customer Experience

When people decide they want to buy something, they do it. They are in the process of “where should I take my money?” and your dealership should be the answer. People get busy, things happen, calls get missed. That’s to be expected. What’s not expected is that you do nothing to follow up on those…

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Interview with NIADA CEO Bob Voltmann: Part 3

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and how MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Check out the Full Interview with NIADA CEO Bob Voltmann HERE!   Miss Part 2? Watch it HERE!

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Interview with NIADA CEO Bob Voltmann: Part 5

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Check out the Full Interview with NIADA CEO Bob Voltmann HERE!   Miss Part 4? Watch it HERE!

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