The Importance of Sales Call Tracking

Posted December 14th, 2022 by Arnold Tijerina Speaking of sales, there’s a lot of loss if you don’t manage your phones properly. Are dealers tracking sales calls? And how are they doing it? That can have a huge impact on the level of engagement and interaction with customers, as well as the overall close rate…

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Stop Chasing Leads and Salespeople

Dealers can’t expect their sales manager to spend their entire day running behind their salespeople and following up on every single lead and interaction. That’s not a sales manager’s job, even though we sometimes think it is. One issue is that dealers need to capture all the prospects and leads possible, which may include making…

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CRMs Are More Than Just Knowing How to Use a Computer

customer retention rate

Posted December 2nd, 2022 by Arnold Tijerina Many people were initially put into the role of overseeing technology or Internet sales, or the CRM, because they knew how to use a computer. Back in the day, that was more than enough to qualify someone for this role. Unfortunately, that’s no longer good enough. Everyone on…

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Digital Retailing – The Good, Bad, and Ugly

Posted November 18th, 2022 By Arnold Tijerina Right now, a lot of manufacturers are moving toward digital retailing. The problem here is that every OEM is going to have its own platform. This is far from what consumers want. Nobody wants to have a dozen different experiences to sift through. There is no “added” value…

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Interview with NIADA CEO Bob Voltmann: Part 3

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and how MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Check out the Full Interview with NIADA CEO Bob Voltmann HERE!   Miss Part 2? Watch it HERE!

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Interview with NIADA CEO Bob Voltmann: Part 1

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and how MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Check out the full interview with NIADA CEO Bob Voltmann HERE!

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Interview with NIADA CEO Bob Voltmann: Part 5

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Check out the Full Interview with NIADA CEO Bob Voltmann HERE!   Miss Part 4? Watch it HERE!

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Interview with NIADA CEO Bob Voltmann: Part 2

NIADA CEO Bob Voltmann & MOTOix CEO Larry Bruce discuss the intricacies of online vehicle markets and how MotorMarketUSA and NIADA are on the forefront of revolutionizing the online car buying experience for the better! Click HERE to see the Full Interview with NIADA CEO Bob Voltmann!   Miss Part 1? Watch it HERE!

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